- Hargray Overview
- Internet Review
A decent internet provider if the bigger brands aren’t available
Hargray
available in
Price: $45–$115/mo.*†
Speeds: 100–1,000Mbps
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◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.
* Data effective 5/11/23. Offers and availability may vary by location and are subject to change.
† for 6 months
Our Hargray internet review
by Kevin Parrish
Edited by Aaron Gates
Jul 28, 2023 Share
Hargray is mostly a cable internet provider servicing South Carolina, Georgia, Florida, and Alabama. It also has some residential fiber internet in Florida and Georgia and DSL internet the company doesn’t advertise. Overall, Hargray may be your only option if the bigger brands like Spectrum and Xfinity are out of reach.
Pros
- No data caps
- No contracts
Cons
- Limited availability
- Hidden fees
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Jump to: Plans and pricing | Speed and data caps | Fees | Installation, equipment, and contracts| Hargray vs. the competition | Bottom line | FAQ
Jump to:
- Plans and pricing
- Speed and data caps
- Fees
- Installation, equipment, and contracts
- Hargray vs. the competition
- Bottom line
- FAQ
Compare Hargray internet plans and pricing
| Package | Price | Speed | Type | View on Hargray site |
|---|---|---|---|---|
| Internet 100Mbps | $45/mo.* | Up to 100Mbps | Cable, fiber | Shop Plans |
| Internet 200Mbps | $55/mo.* | Up to 200Mbps | Cable, fiber | Shop Plans |
| Internet 300Mbps | $65/mo.* | Up to 300Mbps | Cable, fiber | Shop Plans |
| Internet 500Mbps | $75/mo.* | Up to 500Mbps | Cable, fiber | Shop Plans |
| Internet 1000Mbps | $115/mo.* | Up to 1,000Mbps | Cable, fiber | Shop Plans |
* for 6 months.
Hargray’s speeds: What’s best for you?
The Internet 300Mbps plan is your best bet for a decent balance between speed and price. There’s enough bandwidth for a small family, but if you have data-hogging teens in the house, consider the 500Mbps plan instead.
Alternatively, the Internet 1000Mbps plan is overkill for most homes—until 8K streaming becomes the norm. Hargray’s disclaimer says the plan’s max download speeds are 945–950Mbps, indicating that it’s still using Gigabit Ethernet-based equipment, which doesn’t reach full gigabit speeds.
Hargray’s data caps
Hargray doesn’t enforce data caps or fees for unlimited data, so there’s nothing to see here.
Our favorite plan: The Internet 300Mbps plan is best for most homes. Actually, we prefer the Internet 500Mbps plan, but it’s a little expensive compared to similar plans from bigger rivals like Spectrum and Xfinity. The prices only go up once the promotional period ends, too.
The big callout here is how Hargray handles fiber internet. Generally, you can get a plan with symmetrical speeds for one monthly payment. Hargray charges an extra $10 per month for Power Boost, which enables equal upload and download speeds. Without Power Boost, your fiber internet has the same download/upload speed ratio as its cable internet service.
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Hargray internet fees
| Cost | |
|---|---|
| Equipment Fee | |
| Installation Fee | |
| Other Fees |
Plan pricing and promotional periods differ across Hargray’s 18 markets, but the fees are the same. The one to notice here is the optional Power Boost fee, which enables symmetrical speeds on Hargray’s fiber internet.
Hargray internet installation, equipment, and contracts
Hargray charges $50 for a pro install (unless it’s running a promotion waiving the fee), while the self-install option is free. Read on for more info about the equipment and contracts.
Hargray equipment
From what we can tell by Hargray’s videos, the company uses equipment like the Arris SBG8300 gateway (modem/router combo) for cable internet, although Hargray calls it a “router.” The “wall-to-wall” system is the Airties Air, which is only supplied to internet providers like AT&T (but you can buy on Amazon). Hargray undoubtedly offers newer equipment than these two examples, given they use the older Wi-Fi 5 standard, but we couldn’t find the actual models in use.
Hargray internet contracts
Hargray doesn’t have contracts, but the company charges a $99 fee if you discontinue service during the first 12 months.
See what other Hargray customers are saying
There’s nothing better than customer reviews, as users are the true voice of how well a service performs. Help us inform fellow readers and potential customers by leaving a full review!
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Hargray vs. the competition
| Provider | Plan price range | Speeds (range) | User rating | Order online |
|---|---|---|---|---|
| Hargray | $45–$115/mo.* | 100–1,000Mbps | N/A | View Plans |
| Cox | $49.99–$149.99/mo.† | 100–2,000Mbps | 3.6/5.0 | View Plans |
| Spectrum | $49.99–$89.99/mo.‡ for 12 mos. | 300–1,000Mbps (wireless speeds may vary) | 3.7/5.0 | View Plans |
| Windstream | $39.99–$169.99/mo.§ | 100–2,000Mbps | 3.5/5.0 | View Plans |
| Xfinity | $30–$120/mo.|| | 75–2,000Mbps | 3.7/5.0 | View Plans |
* Based on user feedback in our annual customer satisfaction survey.
Read disclaimers
Hargray can’t compete with the bigger brands in price. When we compare gigabit plans, it’s the most expensive in the table above, while Xfinity is the cheapest. The same is true when we compare the 500Mbps plans: Hargray is the most expensive of the five—and that’s during the discounted promotional pricing.
And while we compare Hargray with other cable internet providers in the table, we have to call out Hargray’s extra fee for symmetrical speeds on its fiber plans. You’ll pay $85 per month for its Internet 500Mbps plan versus $65 per month for a similar plan from AT&T if it’s available—which doesn’t charge you extra for symmetrical speeds.
Is Hargray internet right for you?
Hargray is ideal if you want speeds faster than DSL, and the bigger brands like Spectrum and Xfinity are unavailable. It’s a bit more expensive than the nationwide internet providers, plus it charges an extra fee for symmetrical speeds if you have fiber—which other fiber providers don’t do.
And, to be honest, the Internet 1000Mbps plan is a little misleading. The plan’s advertisem*nt reads “up to 1,000Mbps download speed,” but then the disclaimer says, nope, your max speed is between 940–950Mbps. Other cable internet providers advertise similar bandwidth-limited plans as 940Mbps.
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FAQ about Hargray
What are the best routers for Hargray internet?
Any standalone router or mesh system with a Gigabit Ethernet WAN port should do—at least, until Hargray begins using equipment with Multi-Gig Ethernet ports. Here are a few ideas based on our testing to get you started:
- Best Wi-Fi Routers
- Best Wi-Fi 6 Routers
- Best Long-Range Routers
What are Hargray's upload speeds?
Here’s a chart showing the upload speeds for each plan:
| Package | Upload speed* |
| Internet 100Mbps | 10–20Mbps |
| Internet 200Mbps | 20–30Mbps |
| Internet 300Mbps | 30–40Mbps |
| Internet 500Mbps | 50Mbps |
| Internet 1000Mbps | 50Mbps |
* Speed varies from market to market
Where does Hargray offer DSL?
A representative told us DSL is mostly in rural areas where it doesn’t have cable and fiber internet. Hargray doesn’t advertise these plans, so customers must call for more details.
Where does Hargray offer fiber internet?
Hargray offers fiber internet in Georgia and Florida, although we suspect the latter state has business fiber only via Electronet, which Hargray acquired in 2020.
Are all plans made available in my area?
No. Here’s what we discovered using specific street addresses:
| South Carolina | Georgia | Alabama |
● 100 ● 500 ● 1000 | ● 200 ● 300 ● 500 ● 1000 | ● 100 ● 200 ● 300 ● 1000 |
Why doesn't the Internet 1000Mbps plan have true gigabit speeds?
The disclaimer says download speeds are typically 945–950Mbps due to overhead. That means your usable data (the payload) requires extra descriptive data (the overhead) listing the contents, the destination address, and so on. So, Hargray dedicates a portion of your overall 1,000Mbps bandwidth to overhead.
We can also assume Hargray’s gateways, routers, and mesh systems use Gigabit Ethernet, which has real-world wired speeds of around 940Mbps after overhead. However, equipment with Multi-Gig Ethernet ports gives you a true, real-world 1,000Mbps bandwidth, which we suspect Hargray currently doesn’t use. It’s also why some internet providers offer 940Mbps plans and others offer 1,000Mbps plans.
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
Disclaimers
Hargray vs. the competition
* Hargray
- For 6 months
† Cox
- for 12 months with 1-yr. term agreement
‡ Spectrum
- For 12 months when bundled. Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet® Gig promotion price is $89.99/mo; standard rates apply after yr. 1. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra.
§ Windstream
- With Auto Pay for 12 months. Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability
§ Xfinity
- For 12 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount.
- No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount.
- For 24 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount.
